FAQs
What makes Pure Waggs different from other pet food brands?
At Pure Waggs, we focus on natural, high-quality ingredients with no artificial fillers, colors, or preservatives. Our products are designed to keep your dog happy, healthy, and full of energy.
Are your products safe for all dog breeds and ages?
Yes! We offer food, treats, chews, and supplements suitable for puppies, adult dogs, and seniors. Always check the product description for recommended age or weight guidelines.
Do your supplements really work?
Our supplements are made with vet-approved ingredients like Omega-3, probiotics, glucosamine, and natural herbs. They support everything from skin & coat health to digestion, joint strength, and stress relief.
How do I introduce new food or supplements to my dog?
Introduce new products gradually by mixing them with your dog’s current diet over 5–7 days. For supplements, follow the dosage instructions on the label for the best results.
Where do you source your products?
We carefully source from trusted suppliers and manufacturers who meet international quality and safety standards. Every product is tested to ensure it’s safe and beneficial for your pet.
Do you ship internationally?
Currently, we ship to most countries worldwide. Shipping times may vary depending on your location. You’ll see available options at checkout.
How long will it take to receive my order?
Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location. You’ll receive a tracking number once your order has shipped.
What if my dog doesn’t like the product?
We understand every pup is different! If your dog doesn’t enjoy a product, reach out to us at support@purewaggs.com and we’ll be happy to help with replacements or solutions.
Do you offer discounts or subscriptions?
Yes! Subscribe for monthly deliveries and save up to 15%. We also run seasonal sales and bundle offers to give you the best value.
How can I contact Pure Waggs?
You can email us at support@purewaggs.com or use the contact form on our website. Our support team is available 24/7 to help with any questions.